Enterprise Architect – Reverse Logistics

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the domain technology roadmap, encompassing current-state evaluations, target-state architecture, capability mapping, and sequenced transition plans that align with enterprise investment cycles.

• Oversee architecture governance, which includes design reviews, architecture decision records (ADRs), and compliance standards within your domain.

• Collaborate with product, engineering, and business teams to assess technology alternatives, establish integration patterns, and ensure that solutions adhere to enterprise standards and long-term strategies.

• Define and refine the end-to-end architecture for the returns lifecycle, covering return initiation, routing, triage, refund orchestration, restocking, refurbishment, and secondary-market disposition.

• Design integrations across various systems, including order management (OMS), warehouse management (WMS), transportation management (TMS), inventory, finance, and carrier ecosystems.

• Work closely with leaders in Supply Chain, Store Operations, and Customer Care to enhance return cycle times, recovery values, and cost-to-serve metrics.

⛳️ Requirements

• A minimum of 5 years of enterprise architecture experience in consumer-facing retail, with exposure to areas like store systems, omnichannel, supply chain, or reverse logistics.

• Proven track record in managing technology roadmaps, capability maps, and architecture governance, including design reviews, ADRs, and standards.

• Demonstrated capability to convert business strategies into target-state architectures, transition plans, and sequenced investment proposals.

• Familiarity with at least one enterprise architecture framework (such as TOGAF, Zachman, or ArchiMate).

• Strong technical background in cloud platforms (preferably Azure), microservices, APIs, event-driven integration, and data architecture.

• Experience in an agile enterprise architecture setting.

🏝️ Benefits

• Remote-first work environment

• Employee discounts on amazing technology from day one.

• Flexible health benefits and wellness program.

• TFSA and RRSP programs.

• 100% company-matched pension plan.

• Training programs to develop new and transferable skills.