ENT Practice Management Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as an integral member of the Audigy Medical Strategic Business Unit for designated ENT member practices, collaborating with Practice Management Consultants to provide consistent, high-quality support.

• Establish strong, credible relationships with ENT physicians, practice administrators, and leadership teams.

• Maintain regular communication through virtual check-ins and occasional on-site visits, staying attuned to practice needs and offering continuous advisory assistance.

• Guide practice leaders on operational workflows, scheduling, billing procedures, and administrative design, aiding them in recognizing inefficiencies and executing improvements.

• Utilize Audigy’s established practice-management frameworks to assist ENT practices in enhancing their ancillary service lines, including audiology, allergy, sleep, aesthetics, and more.

• Analyze revenue-cycle performance and key performance indicators such as collections rate, days in accounts receivable, and productivity benchmarks, translating the data into clear actionable steps.

• Conduct thorough practice assessments across all core operational areas including Practice Overview & Organization Structure; Audiology, Allergy, and Imaging Departments; Ancillary Services (Sleep, Aesthetics, etc.); Operations & Patient Access; HR & Staffing; Financial Management; Compliance & Regulatory; Marketing & Growth; Technology & Data; Quality & Patient Experience; Culture & Leadership; and Strategic Assessment; while producing written reports with prioritized recommendations and action plans.

• Create customized presentation decks and structured action plans that convert assessment findings into prioritized, time-sensitive next steps for practice leadership.

• Offer high-level compliance advice on HIPAA, CMS, and payer requirements, collaborating with Audigy’s internal coding expert and partners for specialized detail and support.

• Stay updated on ENT reimbursement trends and specialty advancements, proactively sharing relevant information with the practices and team you support.

• Collaborate with Practice Management Consultants to develop ENT-specific playbooks, frameworks, and resources that enhance the effectiveness of the entire team.

• Mentor and coach Practice Management Consultants through individualized development, ENT-specific training, and regular case reviews that refine the team’s advisory capabilities.

• Ensure consistent engagement across all assigned practices on a defined check-in schedule, and promote member retention by delivering guidance and outcomes that highlight the value of Audigy membership.

• Identify when practice needs require senior leadership involvement and facilitate those discussions seamlessly.

⛳️ Requirements

• Over 5 years of progressive experience in ENT or otolaryngology practice environments.

• Comprehensive understanding of ENT practice operations, including financial management, administrative workflows, staffing, and compliance fundamentals.

• Proven experience working directly with physician leaders and practice administrators in a trusted, relationship-focused capacity.

• Background in managing ancillary service line operations within ENT practices, such as audiology and allergy.

• A genuinely innovative thinker who offers creative, practical solutions to complex challenges.

• A collaborative team player who excels in working with colleagues towards common objectives.

• Strong financial acumen, with the ability to analyze and interpret revenue cycle, financial, and provider productivity reports to identify gaps and provide specific, actionable guidance that practice leaders can execute.

• Exceptional communication and interpersonal skills with the capacity to quickly build trust at all levels within a practice.

• Proficiency in ENT-related EHR and practice management systems (e.g., Modernizing Medicine, Athena, Epic).

• Willingness to travel regularly for member practice site visits and industry meetings (up to 25%).

• Self-motivated and effective in a primarily remote work environment.

• Experience in multi-provider or multi-location ENT practice settings.

🏝️ Benefits

• Competitive Pay: Salary ranges from $90,000.00 to $100,000.00 per year based on experience, in addition to a $75 monthly cell phone allowance and a performance-based incentive plan.

• Comprehensive medical, dental, and vision coverage, along with a complimentary membership to Cascade Athletic Club.

• 401(k) plan with a generous company match.

• Ample PTO and paid company holidays.

• Paid parental and family leave, a daycare Flexible Spending Account, and a hearing instrument benefit.

• Education reimbursement to facilitate ongoing learning.

• Additional perks and programs aimed at supporting your well-being and success.