Enrollment Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Ensure the Enrollment team achieves or surpasses all assigned revenue and enrollment targets.

• Maintain strict compliance with the established enrollment process, which includes measurement, tracking, reporting, and mentoring.

• Identify opportunities for enhancements in the enrollment process to boost efficiency and deliver superior services that drive incremental revenue.

• Recruit, mentor, and oversee all facets of a team of Enrollment Representatives.

• Achieve results within a collaborative and positive work culture.

• Conduct staff evaluations and performance reviews.

• Drive student enrollment by advising prospective students on how the institution can fulfill their educational and career aspirations.

• Ensure the highest quality of student experience from an individual’s initial contact with the institution through their enrollment.

• Collaborate with other department leaders to create effective and efficient processes across ed2go departments.

• Develop and maintain relationships with external vendors outside of Cengage as necessary.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience is preferred.

• At least 4 years of consultative sales experience is required, ideally within the education sector.

• A minimum of 3 years of management experience is preferred.

• Over 3 years of sales and/or management experience in an inside sales or similar setting.

• Proficient in computer usage.

• An experienced problem-solver and dedicated troubleshooter, with a focus on customer issues.

• Capacity to work beyond typical business hours to complete tasks as necessary.

🏝️ Benefits

• Discretionary incentive bonus program

• Total Rewards package