Engineering Operations Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Responsible for owning, governing, and continuously enhancing the primary process for change and build within the engineering organization; this includes the Software Development Life Cycle (SDLC).

• Collaborate with stakeholders across engineering, product management, customer support, IT, infosec, and platform to ensure awareness and seamless integration of the process.

• Guarantee compliance with established SDLC stages, quality gates, and release criteria.

• Oversee traceability from requirements through to implementation, testing, and release.

• Identify and escalate delivery risks or deviations in the process, along with proposing corrective measures.

• Balance the necessity for standardization against the benefits of maintaining advantageous process variations.

• Incorporate secure SDLC principles and other relevant compliance factors as necessary.

• Establish and track operational KPIs for evaluating organizational performance.

• Deliver structured performance reports to various levels within the organization.

• Facilitate improvement initiatives based on gathered insights.

• Work in coordination with Lead Developers and technical platform teams to ensure stable and effective CI/CD practices.

• Ensure that teams and external partners adhere to defined toolchain and workflow standards.

• Monitor pipeline performance and escalate systemic challenges as needed.

⛳️ Requirements

• Minimum of 7 years in software development environments.

• Experience collaborating with distributed or outsourced engineering teams.

• Previous roles as a senior developer, QA lead, engineering manager, or technical program lead.

• In-depth understanding of Agile development methodologies.

• Strong grasp of CI/CD, DevOps principles, and engineering quality standards.

• Analytical, data-driven mindset with the capability to create BI reports.

• Ability to influence senior technical stakeholders without direct authority.

• Excellent collaborative skills and the ability to lead change in partnership with various stakeholders.

• Experience in SaaS or telecommunications software environments is a plus.

🏝️ Benefits

• Flexible workplaces - adaptable work schedules, workspaces, and locations.

• Inclusive culture - everyone’s voice matters.

• Sustainability - environmental, social & governance programs (ESG Group).

• Innovative environment - shape the future of next-gen networks.

• Competitive compensation & benefits plans.

• Career development plans.