Engineering Manager – Site Reliability

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop the framework that enables teams to establish SLOs and error budgets, providing education and support to product teams.

• Take ownership of blameless post-mortems and implement root-cause solutions.

• Conduct production readiness reviews for new releases.

• Enhance Datadog observability coverage, which includes alerts, dashboards, and on-call pages.

• Recruit and build the Site Reliability team from scratch.

• Establish the on-call rotation and incident management procedures.

• Define SLOs and create an incident review process.

• Integrate reliability practices into the software development lifecycle to minimize recurring incidents.

⛳️ Requirements

• 7 to 10 years of engineering experience, with a minimum of 3 years in direct management of engineers.

• Proven history of hiring and developing engineers, including leveling up or promoting team members.

• Hands-on experience in production or reliability engineering.

• Previous experience carrying a pager; this is not an entry-level management position.

• Strong expertise in AWS and Terraform.

• Comfortable working within a managed infrastructure-as-code pipeline.

• Experience in building or managing an on-call rotation and incident management processes.

• Strong background in platform observability.

• Excellent communication skills for a technical, cross-team audience.

• Proven track record of integrating reliability practices into product engineering teams.

• Proficient with AI-assisted development tools such as Claude Code and Cursor.

• Capable of rigorously reviewing AI-generated pull requests.

• Familiarity with PCI DSS, SOC 2, and ISO 27001 environments relevant to the stack/context.

🏝️ Benefits

• Competitive salary package.

• Choice of preferred operating system: Windows or Mac.

• Flat organizational structure and open communication in a relaxed yet professional environment.

• Opportunity to nurture your skills within a dynamic team with ambitious objectives.

• Flexibility to work remotely.

• Pliant Card with a monthly allowance to explore the product and enjoy meals with colleagues.