EMR Processing Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Retrieve records remotely via providers’ medical record systems in an electronic format.

• Prepare and send records following standard processing protocols.

• Ensure that job processes function correctly and resolve errors as needed.

• Provide consistent feedback to the EMR Coordinator and Retrieval leadership regarding potential enhancements to the EMR retrieval process.

• Maintain satisfactory production and quality levels through monitored metrics.

• Engage in training sessions with Provider representatives.

• Fulfill all responsibilities detailed in the annual Performance Plan.

• Undertake special projects and additional tasks as assigned.

• Communicate with colleagues to share information effectively.

• Evaluate the accuracy, neatness, and thoroughness of assigned work.

• Remain in a fixed position, often standing or sitting for extended durations.

• Execute repetitive motions that may involve the wrists, hands, and/or fingers.

⛳️ Requirements

• High school diploma, GED, or equivalent work experience is required.

• Ability to communicate clearly through both verbal and written channels, employing proper spelling and grammar.

• Proven capability to pay close attention to detail, including planning, executing, and following up on procedures.

• Demonstrated aptitude for learning new EMR systems by participating in training sessions with Provider representatives.

• Must be able to collaborate effectively within a team environment.

• Strong knowledge of HIPAA regulations is essential.

• Must be able to provide a dedicated and secure workspace.

• Must be able to ensure high-speed internet access/connectivity along with necessary office setup and maintenance.

• Must be capable of performing duties with or without reasonable accommodation.

🏝️ Benefits

• Consideration for discretionary bonuses.

• Overtime compensation for hours worked beyond 40 hours in a week, or as required by applicable state law.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Disability insurance.

• Life insurance coverage.

• 401(k) savings plans.

• Paid family leave.

• 9 paid holidays each year.

• 17-27 days of Paid Time Off (PTO) annually, based on specific level and length of service.