Emerging Technology & AI Governance & Enablement Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete lifecycle of Code for America's AI Acceptable Use Policy: crafting foundational policy from scratch, promoting it throughout the organization, driving adoption, and continuously revising it as tools, risks, and best practices change.

• Provide guidance on the employee-related implications of AI tool implementation, including acceptable use limits, monitoring practices, and policy aspects that intersect with employment law and workforce relations — collaborating closely with People Operations and Legal.

• Create governance frameworks and policy documents in clear, plain-language formats — ensuring comprehension and actionability for staff at all levels and across all disciplines, beyond just compliance and IT teams.

• Act as an internal consultant for teams in the preliminary phases of exploring, piloting, or enhancing AI-assisted workflows — encouraging experimentation with a "yes, and here's how to do it safely" approach.

• Document and disseminate insights from team-level pilots to enhance organizational knowledge and identify reproducible patterns.

• Serve as a bridge between IT/security and non-technical program and operations teams, translating between contexts and advocating for staff needs during governance or tooling decision-making.

• Collaborate with People Operations and Legal to develop and continuously review AI-related employment policies, including those governing employee conduct, monitoring, and the use of AI tools in the workplace — ensuring governance frameworks are informed by employee relations considerations.

• Lead change management efforts for AI-related transitions — helping staff grasp not only what is changing but why it matters for their roles.

• Work closely with Security Engineering to ensure AI governance and enablement initiatives align with the organization's overall security strategy.

• Partner with compliance stakeholders and legal/People Operations as necessary to evaluate AI tool risks, data privacy concerns, and alignment with organizational policies — including implications for employee relations and workforce obligations.

• Keep track of the evolving AI governance and security landscape, proactively suggesting policy and control updates as new tools, risks, or regulations arise.

• Maintain the vendor inventory, conduct lightweight third-party security assessments on new tools, and escalate higher-risk evaluations to the Security Engineering team.

• Coordinate security awareness initiatives, including staff training and onboarding modules.

• Design, launch, and continuously enhance a range of AI enablement resources: training sessions, onboarding guides, office hours, self-service resource hubs, and practical playbooks.

• Facilitate workshops and learning sessions for staff at all levels and disciplines, explaining complex technical concepts in accessible, jargon-free language.

• Build and nurture an internal AI Champions network — recruiting, supporting, and coordinating peer advocates across departments to promote adoption and share insights.

• Develop onboarding resources for new staff and role-specific enablement materials for teams utilizing specialized AI applications.

• Other duties as assigned.

⛳️ Requirements

• 5–8+ years of experience in a role encompassing IT, compliance, security, learning & development, or organizational change — preferably with exposure to multiple areas.

• Proven experience in drafting, publishing, and managing the lifecycle of acceptable use, technology, or information security policies — including engaging non-technical audiences and driving organization-wide adoption.

• Demonstrated experience with AI tools (such as large language models, AI-assisted productivity tools) and strong knowledge of emerging best practices in AI governance, data privacy, and acceptable use.

• Familiarity with the intersection of technology policy and employment practices, including acceptable use and workforce implications of AI tool implementation.

• Experience in security audits and compliance evidence collection.

• Excellent written and verbal communication skills with a history of developing and conveying technology governance frameworks to non-technical audiences.

• Proven experience in designing and facilitating training, workshops, or enablement programs at an organizational level.

• Ability to assess and evaluate vendors/contractors for security and compliance risks.

• Demonstrated ability to work cross-functionally, build relationships across various disciplines, and advance initiatives without formal authority.

• Experience with change management principles and practices — including stakeholder communication, adoption strategies, and managing transitions.

• Comfort with ambiguity — experience in and willingness to build something from the ground up.

• Tenacity and adaptability; capable of navigating relationships and technical challenges while unblocking themselves and their team.

• A strong commitment to Code for America's mission of ensuring government services effectively serve the people who need them most.

🏝️ Benefits

• Laptop provided.

• A one-time $700 payment for remote environment setup; $200 stipend (included in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy.

• Monthly reimbursement of $50 for cell phone and/or internet costs.

• $500 annual stipend for professional development (per calendar year); prorated at time of hire.

• Up to $500 of professional development funds can be rolled over each year, with a maximum of $1000.

• Training and guidance for staff required to use AI as part of their roles, along with opportunities for employees to acquire AI-related skills to enhance their job and career growth.

• Employees receive a 100% employer match on the first 3% of contributions.

• Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, resulting in a maximum employer contribution of 5%.

• At least one no-cost health insurance option available for full-time employees for employee-only coverage.

• A minimum of 80% coverage of dependent costs.

• Code for America employees may work remotely from anywhere in the US.

• Employees must have their primary residence within the US.

• Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an organization-wide closure from Christmas Day through New Year's Day.

• Paid sick leave; up to 96 hours annually.

• 17 weeks of paid parental and family leave.

• 3 weeks of paid sabbatical after 5 years of service.