EMEA Solutions Engineering Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Facilitate technical discussions and presentations with enterprise clients, ensuring a clear understanding of their architectural needs and business objectives.

• Experience with AI, keeping abreast of AI trends and applications; preference for those who have initiated their AI journey with orchestration tools, Agentic AI, and agent development.

• Strong grasp of Kafka technology.

• Comprehensive knowledge of APIs and software development practices.

• Design and execute proof-of-concept projects and tailored demonstrations that highlight Kong's capabilities in System Integration, Continuous Integration, and Continuous Delivery environments.

• Offer expert advice on SRE Observability strategies, assisting customers in monitoring and optimizing their API infrastructure.

• Leverage your expertise in Linux, Docker, and Git to troubleshoot intricate technical challenges and deliver advanced support.

• Promote the integration of Automation Technology within client environments to enhance efficient API lifecycle management.

• Collaborate with sales, product, and engineering teams to provide market insights and contribute to product development initiatives.

• Guide junior solutions engineers and enhance the team's technical knowledge repository.

• Oversee multiple projects simultaneously, showcasing strong project management abilities and delivering results within established timelines.

• Clearly communicate complex technical concepts to both technical and non-technical stakeholders through outstanding technical communication skills.

⛳️ Requirements

• 5+ years of experience in a solutions engineering, technical architect, or a comparable customer-facing technical role.

• Solid experience in AIOps and/or substantial Kafka expertise.

• Proven proficiency in API Design and API Management principles and best practices.

• Strong understanding of authentication mechanisms (OAuth, OIDC, JWT, etc.) and cybersecurity best practices.

• Proficient in Linux operating systems and containerization technologies, such as Docker.

• Extensive experience utilizing Git for version control and collaborative software development.

• In-depth knowledge of Continuous Integration and Continuous Delivery (CI/CD) pipelines and tools.

• Proven experience with SRE observability tools and methodologies.

• Strong comprehension of the Software Development Life Cycle (SDLC) and its various stages.

• Experience with Automation Technology and scripting for infrastructure and application deployment.

• Exceptional technical communication, presentation, and interpersonal skills.

• Proven ability to manage complex projects and effectively prioritize tasks.

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.

🏝️ Benefits

• Real career development opportunities.

• Hybrid work model from our Paris office, requiring 2-3 days a week in the office.

• Competitive compensation, benefits, and a team that embodies integrity, energy, and purpose.