EAP Care Advocate, Licensed Counselor/Social Worker

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer guidance, support, consultation, and referrals to eligible employees and their dependents

• Perform comprehensive clinical assessments, which include identifying presenting issues, work-life challenges, and safety and risk concerns

• Create personalized care plans that address each participant’s clinical and sub-clinical needs

• Coordinate referrals and assist participants in securing appointments for short-term EAP counseling

• Provide mental health advocacy and navigation for participants requiring higher levels of care

• Aid in referrals to additional employer-sponsored health management resources

• Engage in active case management, including reviews of treatment plans

• Follow up with participants to ensure connection to care, satisfaction with the program, and assess EAP service outcomes and impact

• Keep accurate and complete records in accordance with HIPAA, ethical standards, and departmental guidelines

⛳️ Requirements

• Master’s degree in a mental health field, such as social work, counseling, or marriage and family therapy

• Relevant post-graduate clinical experience

• Clinical licensure

• Familiarity and comfort with technology for training and remote work, including Microsoft Office Suite, contact management systems, web-based software, and soft phone

• Strong analytical skills to collect data, establish facts, define problems, and draw valid conclusions

• Ability to excel in a fast-paced, fully remote work setting

• Previous experience in EAP and/or case management is a plus

🏝️ Benefits

• 100% company-paid single tier medical coverage insurance

• PTO

• 401(k) with matching contributions

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• Comprehensive benefits package