Dynamics CRM Administrator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Assist in the support, configuration, and ongoing enhancement of our CRM environment.

• Oversee daily CRM administration, provide user support, ensure data quality, facilitate training, coordinate with vendors, and implement small to medium CRM improvements.

• Engage directly with Dynamics 365 Sales, comprehend CRM process design, and collaborate with sales, IT, and external partners to enhance system usability and adoption.

⛳️ Requirements

• A minimum of 4 years of CRM administration experience with Dynamics 365 Sales and Dataverse.

• Proficiency in configuring CRM forms, fields, views, dashboards, business rules, calculated fields, and security settings.

• Comprehensive understanding of CRM data structures, record ownership, duplicate management, and data cleansing.

• Familiarity with Power Automate, Power BI, Excel, and the Power Platform.

• Knowledge of ERP/customer master data, quoting, CPQ, and data integrations.

• Possession of Microsoft Dynamics 365 or Power Platform certifications.

🏝️ Benefits

• The salary range for this role is a thoughtful estimate reflecting the compensation range for this position.

• ASC Engineered Solutions’ compensation philosophy takes into account various factors including (but not limited to) an individual’s education, training, work experience, job-related skills, location, and industry knowledge, in addition to the role's scope and responsibilities and market factors.