Director, Salesforce Applications

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic and technical guidance for Salesforce within the Bath division.

• Take ownership of the platform vision, enterprise architecture, and digital transformation projects.

• Collaborate with senior leaders from Sales, Marketing, Service, Field Operations, and Finance departments.

• Establish and manage the multi-year Salesforce roadmap for the Bath sector.

• Assess new Salesforce capabilities and implement adoption strategies.

• Lead architectural evaluations for enhancements and integrations.

• Mentor and develop a high-performing team of Salesforce administrators and developers.

• Oversee the entire project portfolio, including prioritization and risk management.

• Manage all Salesforce clouds and supervise integrations at an architectural level.

• Act as the senior technology advisor to Bath's business leadership.

⛳️ Requirements

• In-depth expertise in Sales Cloud, Service Cloud, Field Service Lightning, and Experience Cloud.

• Strong skills in Salesforce architecture, including data modeling, security design, integration patterns, and organizational strategy.

• Solid technical background in Flow automation, Apex, LWC, and API-based integrations (including AppExchange).

• Proven ability to develop and implement multi-year platform strategies aligned with business objectives.

• Exceptional communication and leadership skills at the executive level; capable of translating platform strategies into business value for C-suite stakeholders.

• Advanced skills in portfolio and project management; demonstrated history of delivering high-quality projects on time and within budget across complex enterprise organizations.

• Financial expertise: experience in managing platform budgets, vendor contracts, licensing strategies, and ROI modeling.

• Preferred experience with integration platforms and ERP systems (Infor LN).

• Bachelor’s Degree in Information Technology, Computer Science, Business, or a related discipline.

• Salesforce Advanced Administrator Certification is mandatory.

• Over 10 years of Salesforce experience, with at least 3 years in a senior leadership or director role.

• Experience in managing Salesforce project implementations across multiple clouds in enterprise settings (preferably with 500+ users).

• Proven track record of leading and scaling cross-functional teams, including administrators, developers, and vendor partners; experience presenting technology strategies to executive leadership.

• Additional preferred certifications: Sales Cloud Consultant, Service Cloud Consultant, Field Service Consultant, Platform App Builder.

🏝️ Benefits

• 401(k) program with matching contributions.

• Dental insurance coverage.

• Health insurance options.

• Health savings account availability.

• Life insurance benefits.

• Paid time off policy.

• Vision insurance coverage.