Director, Quality Engineering – Platform Reliability

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement the enterprise Quality Engineering roadmap, prioritizing automation-first testing methodologies across UI, API, integration, performance, and end-to-end workflows.

• Promote shift-left quality practices throughout the Software Development Life Cycle (SDLC) and collaborate with Engineering, Product, Architecture, and Operations leaders to enhance platform reliability, delivery predictability, and customer satisfaction.

• Spearhead the integration of AI-assisted quality engineering practices, including AI-driven methods for test generation, defect detection, regression optimization, and release validation.

• Assess and deploy AI-powered quality engineering platforms and autonomous workflows, while establishing governance and best practices for AI-enhanced software delivery utilizing tools like GitHub Copilot and Claude Code.

• Formulate testing strategies for platform modernization projects, encompassing legacy enterprise platforms, cloud-native services, APIs, event-driven architectures, messaging systems, and EDI integrations.

• Create and scale enterprise automation frameworks, establishing and overseeing Playwright-based automation standards integrated into CI/CD pipelines and quality gates.

• Execute performance, scalability, resiliency, and reliability testing practices alongside observability-driven quality validation, synthetic monitoring, and production testing strategies.

• Define and oversee quality KPIs, including defect escape rate, automation coverage, deployment success rate, release readiness, MTTD, MTTR, and platform availability metrics.

• Lead, mentor, and cultivate a high-performing team of Quality Engineering managers, automation engineers, QA engineers, and quality analysts.

• Foster organizational alignment on quality standards and engineering best practices across globally distributed engineering teams.

⛳️ Requirements

• 12+ years of experience in Quality Engineering, Software Testing, or Software Engineering.

• 5+ years of experience in leading Quality Engineering teams and people leaders.

• Demonstrated experience in defining and scaling quality strategies for complex enterprise software platforms.

• In-depth expertise in enterprise test automation strategy and implementation, including the development and scaling of Playwright-based frameworks.

• Significant experience in testing API-first, integration-heavy, and data-driven applications, with practical knowledge of CI/CD pipelines and automated quality gates.

• Experience in supporting platform modernization efforts and leading the transition from manual testing to automation-first engineering practices.

• Proficiency with SQL Server, database testing, data validation, and Microsoft-based enterprise platforms, including .NET applications, APIs, integration services, and cloud-native solutions.

• Familiarity with shift-left testing, BDD frameworks (Gherkin, SpecFlow), observability-driven quality engineering, and engineering metrics and quality analytics.

• A Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.

🏝️ Benefits

• Remote work environment.

• 401k with a 3.5% company match, vested after 2 years.

• 20 PTO days, including 1 birthday day off, 3 summer days, 1 volunteer day, and 11 company holidays.

• Medical, dental, vision, and other life/health insurance plans.

• Paid parental leave.

• Wellness reimbursement program.