Director, Partnership Success

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily client operations and policies pertaining to revenue cycle activities.

• Build relationships with clients, influence operational strategies, and ensure successful outcomes.

• Articulate organizational values and guide team members.

• Track bad debt, implement process enhancements, and assess client performance.

• Recognize shortcomings in client support and recommend actionable solutions.

• Lead program-level meetings and work collaboratively with leadership teams.

• Serve as a revenue cycle specialist and guarantee timely communication.

• Organize monthly client meetings to evaluate performance and initiatives.

⛳️ Requirements

• 3 to 5 years of experience in people leadership.

• Proven advanced application of AI for team management.

• Bachelor's Degree or equivalent experience in Business or a related field.

• High proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Teams).

• One certification per field (CRCR or another job-relevant certification).

• Willingness to travel at least 75% of the time.

• Strong interpersonal skills, emotional intelligence, and capability to mentor others.

🏝️ Benefits

• Healthcare.

• Time off.

• Retirement plans.

• Well-being programs.

• Professional development opportunities.

• Tuition reimbursement.

• Quarterly and annual incentive programs.