Director, Ops – Development

📋 Description

• Oversee the daily and weekly operations of the field organization.

• Ensure projects adhere to: scope, schedule, and execution expectations.

• Assist project managers and field engineers in swiftly resolving issues.

• Maintain visibility across active sites, priorities, and potential risks.

• Monitor and support: revenue tracking and forecasting, project burn versus plan.

• Ensure invoicing is accurate and progress is tracked effectively.

• Align operational performance with headcount planning and utilization goals.

• Provide insights into business health and identify gaps.

• Manage the deployment of field teams across ongoing work.

• Maintain a balance of utilization within the group.

• Assist in hiring decisions for roles ranging from L1 to L5.

• Collaborate with leadership to forecast headcount requirements.

• Conduct weekly team operating meetings, covering: successes, risks/blockers, and priority changes.

• Emphasize focus areas such as safety training and consistency in execution.

• Lead and support field engineers and managers.

• Reinforce expectations regarding: professionalism, communication, and accountability.

• Foster a team culture that aligns with Fluid2Chip standards.

• Assist in the development and growth of field personnel.

• Ensure consistent adherence to: playbooks, communication standards, and expense/time reporting.

• Maintain accountability for operational hygiene across the team.

• Support new work through: staffing strategies, execution planning, and scope input.

• Contribute to planning that ensures delivery aligns with available resources.

⛳️ Requirements

• Extensive experience leading field-based teams in commissioning, construction, or mission-critical environments.

• Proven experience managing field technicians and site execution teams.

• Proficient in workforce planning, staffing, and capacity management.

• Familiarity with forecasting, invoicing, and project financial tracking.

• Strong grasp of field operations, project delivery, and execution workflows.

• Ability to balance leadership of people with hands-on operational contributions.

• Operational and leadership skills, with experience in developing and coaching managers and field staff.

• Capability to implement and enforce operational processes and standards.

• Strong project management abilities with the capacity to support multiple initiatives.

• Comfortable in a fast-paced, evolving environment.

• Ability to collaborate effectively across engineering, operations, and leadership teams.

🏝️ Benefits

• Selection of comprehensive medical plans (including two PPO-style plans and a HDHP with HSA option).

• Flexible spending accounts (FSA).

• Dental and vision insurance plans.

• Comprehensive medical, dental, and vision benefits extended to spouses/domestic partners and dependent children up to age 26.

• 401k plan with company match and option for a self-directed brokerage account.

• Paid time off (PTO) including additional time off during the last week of the year.

• Company-paid life insurance coverage for employees and eligible dependents.

• Short-term and long-term disability, along with AD&D coverage.

• Opportunities for professional development, tuition reimbursement, and assistance with professional licensing.

• Paid parental leave after one year of employment.