Director – Operations

📋 Description

• Oversee the onboarding process for new affiliated practices, facilitating operational transitions and their integration into the platform.

• Collaborate with internal teams (value-based care, technology, revenue cycle, clinical, and analytics) to ensure successful implementation.

• Develop and standardize onboarding procedures, timelines, and growth strategies.

• Work alongside affiliated practices to enhance performance in key areas such as revenue cycle, patient access, and operational efficiency.

• Monitor and manage performance using established KPIs and dashboards.

• Identify performance gaps and initiate targeted improvement strategies.

• Promote the utilization of company services, including CVAUSA’s NSO products, revenue cycle management, care management programs, and ancillary services.

• Collaborate with practices to ensure services are effectively implemented and providing measurable value.

• Assess the performance and ROI of implemented services.

• Act as the primary contact for affiliate leadership, including physicians and administrators.

• Facilitate regular operational reviews and performance discussions.

• Foster strong relationships and align stakeholders around common objectives.

• Collaborate closely with innovation, business development, clinical leadership, operations, and functional leaders to create a unified affiliate operation.

• Offer insights to enhance platform offerings based on the needs of affiliates.

• Assist in the development of scalable operating models throughout the network.

⛳️ Requirements

• Over 8 years of experience in healthcare operations, practice management, or healthcare services.

• Experience collaborating with physician practices or provider organizations.

• In-depth knowledge of healthcare operations, including revenue cycle and practice workflows.

• Demonstrated ability to manage various stakeholders and implement change in complex settings.

• Background in a multi-site healthcare organization, MSO, CIN, or PE-backed platform.

• Familiarity with value-based care models and/or care management programs.

• Experience in scaling operations across a distributed network.

🏝️ Benefits

• Opportunity to contribute to the development and expansion of a leading physician services platform at the foremost Cardiovascular MSO in the United States.

• High-visibility role with a significant impact on growth and performance.

• Collaborative, entrepreneurial environment supported by strong leadership.