Director of Product Management

📋 Description

• As Flock expands, the intricacy of our Operations workflows increases correspondingly. We are on the lookout for a Director of Product Management - Operations to provide targeted leadership across Implementation, Delivery, Customer, and Supportability product domains and to act as a reliable product partner to senior Operations leadership.

• This position is accountable for establishing a unified end-to-end Operations product vision, enhancing cross-functional decision-making, and boosting operational efficiency through improved workflow design, automation, and practical implementation of AI.

• You will oversee a team of Product Managers, navigate portfolio-level trade-offs, and collaborate closely with Engineering, AI/Data Science, and Applications teams to translate business priorities into quantifiable results.

• This role reports directly to the VP of Product Platform.

⛳️ Requirements

• A minimum of 8 years of Product Management experience, including direct oversight of Product Managers.

• Proven experience managing internal tools, operational systems, or technical platform products.

• A track record of success in redesigning workflows or automating processes to enhance scalability, efficiency, or quality.

• Proficient in executive stakeholder management with the capacity to influence and build trust among senior cross-functional partners.

• Strong product judgment and decision-making capabilities in ambiguous, high-dependency situations.

• Comfortable engaging in architecture-level discussions, system/data flow analysis, and technical trade-off conversations.

• Ability to cultivate high-performing PM teams while maintaining a close connection to product details and execution.

• Experience in converting operational priorities into concise roadmap decisions in collaboration with Engineering.

• Capability to lead product partnerships with AI/Data Science and Applications teams at a strategic level.

• Practical understanding of modern AI and automation techniques, including the insight on when AI is the appropriate solution compared to simpler product or process modifications.

🏝️ Benefits

• Flexible PTO: We provide non-accrual PTO along with 11 company holidays.

• Comprehensive health benefits plan for employees: inclusive of Medical, Dental, Vision, and an HSA match.

• Family Leave: All employees are entitled to 12 weeks of fully paid parental leave. Birthing parents can access an additional 6-8 weeks for physical recovery.

• Fertility & Family Benefits: We have partnered with Maven, a comprehensive digital health benefit for family planning and child-rearing. Flock offers a lifetime maximum benefit of $50,000 for eligible adoption, surrogacy, or fertility expenses.

• Spring Health: Spring Health provides a range of mental health benefits, including therapy, coaching, medication management, and digital tools, all customized to individual needs.

• Caregiver Support: We collaborate with Cariloop to offer caregiver support to our employees.

• Carta Tax Advisor: Employees benefit from one-on-one sessions with Equity Tax Advisors who can assist with individual grants, model tax scenarios, and address general inquiries.

• ERGs: We strive for all employees to flourish and feel a sense of belonging at Flock. Currently, we offer four ERGs - Women of Flock, Flock Proud, LEOs, and Melanin Motion.

• WFH Stipend: $150 per month to offset the costs of working from home.

• Productivity Stipend: $300 annually to spend on Audible, Calm, Masterclass, Duolingo, and much more.

• Home Office Stipend: A one-time allocation of $750 to assist you in creating your ideal office space.