Director of IT

This is a fully remote position, open to applicants in California.

📋 Description

• Recruit, mentor, and guide a high-performing team of IT Engineers, Automation Engineers, Business Intelligence Developers, and Web Developers.

• Develop and implement an IT roadmap that aligns with the company's growth and financial objectives.

• Supervise IT support operations to ensure prompt issue resolution and maintain a high level of service.

• Establish and monitor KPIs across IT disciplines to enhance uptime, ticket resolution, employee satisfaction, and infrastructure performance.

• Manage the annual IT budget focusing on efficiency and return on investment.

• Oversee vendor relationships, including contract negotiations, service level agreements, and security requirements, ensuring that the company possesses the right tools to address current needs and future expansion.

• Collaborate cross-functionally with Security, Legal, People, and Finance to fulfill compliance, privacy, and regulatory obligations.

• Serve as an escalation point and executive sponsor for significant incidents, infrastructure migrations, and large-scale IT projects.

⛳️ Requirements

• 10+ years of progressive IT experience with a focus on MacOS endpoint management, SaaS and identity platform administration, and systems engineering.

• 5+ years of experience in leading and building IT teams.

• Hands-on technical leadership experience, including automation, internal tooling, and identity architecture design.

• Proven success in scaling IT Engineering and Operations within a fast-paced technology environment.

🏝️ Benefits

• Regular employees may qualify for commission or bonus programs (target included in OTE).

• Equity opportunities.

• Comprehensive benefits.