Director of Clinical Compliance

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary authority and point of accountability for the acquisition and upkeep of clinic, state, and organizational licenses, certifications, and registrations.

• Keep comprehensive inventories of licensure requirements, application statuses, renewal schedules, and operational duties on a state-by-state basis.

• Oversee external portals and internal systems that monitor licensure.

• Identify and eliminate barriers to licensure entry, including certificate of need stipulations, moratoriums, and exemptions.

• Supervise the training and implementation of licensing standards across the organization.

• Manage audits and surveys related to facility licensure and lead the planning for corrective actions.

• Track and analyze state and federal regulations pertaining to collaborating agreements that affect NP/PA prescribing authority, physician oversight, and Medication for Addiction Treatment.

• Oversee the entire lifecycle of collaborating agreements, including drafting standards, renewals, credentialing verification, and readiness for audits.

• Collaborate with Credentialing and Enrollment, Clinical, and Legal leadership regarding the structures of collaborating agreements.

• Take full ownership of incident management processes, including intake, triage, response, investigation, root cause analysis, and planning for corrective actions.

• Manage mandatory reporting responsibilities to licensing boards, accrediting bodies, and regulatory agencies.

• Oversee the lifecycle of organizational policies and procedures, including drafting, version control, reviews, and approvals.

• Implement policy updates and training in coordination with functional and market leaders.

• Maintain an audit-ready library of policies.

• Ensure readiness for CARF accreditation, manage survey preparations, oversee on-site survey coordination, and ensure continuous compliance.

• Lead the response to CARF findings and develop plans for correction.

• Foster a culture of continuous quality improvement.

• Act as the primary liaison for CARF surveyors and regulatory auditors.

• Collaborate with the Sr. Director of CQCM on the Clinical Compliance strategy and key performance indicators (KPIs).

• Evaluate and report on resource barriers and support requirements.

• Provide data-driven insights regarding organizational performance.

• Utilize AI tools to create and maintain compliance trackers, checklists, and workflows.

• Undertake additional responsibilities and tasks as assigned.

⛳️ Requirements

• Minimum of five years of experience in healthcare compliance, regulatory operations, or licensure.

• Proven experience managing multi-state licensure or regulatory compliance programs.

• Direct involvement with CARF accreditation processes, including surveys, standards, and ongoing compliance.

• Experience with collaborating/collaborative practice agreements, physician-NP/PA oversight frameworks, or credentialing in a multi-state clinical setting.

• Expertise in navigating multi-state licensure environments across 10 or more states.

• Experience in managing incidents, grievance responses, or risk/quality programs within a healthcare context.

• A clinical background or licensure (e.g., RN, LCSW, LPC, or similar) is highly preferred.

• Experience in the SUD/behavioral health sector is strongly preferred.

• Proven track record of leading or displaying readiness to lead and expand a team.

• Familiarity with policy and procedure management tools.

• Proficient with Monday.com or similar project management platforms.

• Technical proficiency in Excel, Word, PowerPoint, and G-Suite.

• Strong organizational abilities.

• Demonstrated expertise with Excel, AI tools, and G-Suite.

• Capability to work from a home office or clinic office location.

• Willingness to travel up to 50%.

• Comfort in navigating ambiguous situations.

• Excellent communication skills, attention to detail, self-motivation, curiosity, and proactive problem-solving abilities.

🏝️ Benefits

• Generous Paid Time Off (prorated for new employees).

• 12 Vacation days.

• 12 Wellness (Sick) days.

• 3 Floating holidays.

• 9 Company-observed holidays.

• Jury Duty, Voting Leave, and additional forms of paid time off may be available.

• Eleanor-paid medical and dental insurance plans, along with affordable vision coverage.

• 401(k) plan with a 3% match.

• Short-term disability benefits.

• Long-term disability (employee-paid options available).

• Life insurance options (Eleanor and employee-paid).

• Paid Family & Medical Leave (PFML).

• Mindfulness App Reimbursement.

• Employee Assistance Program (EAP) with eight face-to-face sessions.

• Virtual health and wellness visits covered by the medical plan.

• Option for remote work from a home office or clinic office location.