Director of Business Intelligence and Data Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Responsible for developing, leading, and expanding the data, reporting, and analytics functions.

• Own the strategy, design, and governance of reporting platforms utilized by the Field and Client Services teams.

• Ensure data integrity, alignment of KPIs, and the provision of actionable insights for clients.

• Establish best practices and educate the internal team on measurement requirements.

• Define how data supports planning, execution, optimization, and client value.

• Act as a strategic partner to Client Services, Operations, and Field Leadership.

• Serve as a key member of the client service team for discussions on reporting, insights, and performance.

• Establish and lead the data, reporting, and analytics discipline, including frameworks, standards, tools, and operating models.

• Define best practices for KPI development, data capture, reporting cadence, and performance measurement.

• Oversee the design, development, and governance of reporting platforms utilized by field and internal teams.

• Lead the creation and management of Power BI dashboards.

• Manage enhancements, scalability, and the lifecycle of reporting tools.

• Ensure data integrity across all programs and partners.

⛳️ Requirements

• Bachelor’s degree in Analytics, Data Science, Statistics, Computer Science, Information Systems, Business, or a related field (or equivalent practical experience).

• 5+ years of experience in data analytics, BI/reporting, or analytics operations with increasing scope and responsibility.

• Advanced proficiency in Power BI (data modeling, DAX, Power Query, workspace governance, refresh/permissions management).

• Demonstrated experience in building KPI frameworks, defining metrics, and establishing standardized reporting cadences.

• Proven ability to convert data into clear, decision-ready insights for both executive and non-technical stakeholders; strong presentation and storytelling abilities.

• Strong program and project management skills: prioritization, stakeholder alignment, roadmap planning, and timely delivery.

• Experience in integrating third-party/external datasets and developing scalable data ingestion processes.

• Experience in a multi-client, multi-program, or rapidly scaling environment where reporting needs frequently evolve.

• Competence in SQL and data modeling.

🏝️ Benefits

• Flexible scheduling.

• Must be available evenings & weekends.