Data Integration Analyst I

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with trading partners to gain insights into business and data integration needs during the implementation and onboarding phases.

• Examine incoming customer data and conduct gap analysis to pinpoint discrepancies, absent information, and areas for enhancement.

• Set up and execute customer integrations utilizing established proprietary data mapping and transformation guidelines.

• Relay integration specifications to customers and business partners, suggesting improvements to file formats, naming conventions, and data structures as necessary.

• Work closely with Software Development and Product teams to assist in enhancing existing integrations and introducing new functionalities.

• Verify imported data to guarantee accuracy, completeness, and effective processing.

• Oversee daily automated data integrations involving over 460 business partners, proactively detecting and resolving data-related issues.

• Investigate and troubleshoot data integration failures, collaborating directly with internal teams and external partners to ensure prompt resolution.

• Address internal and external customer inquiries regarding data transformation, file processing, and integration workflows.

• Manage multiple implementation projects and support requests while adhering to established business timelines.

• Participate in continuous improvement initiatives aimed at enhancing integration processes, data quality, and the customer experience.

⛳️ Requirements

• A minimum of 1 year of experience in data integration, implementation, onboarding, technical support, or a similar role.

• Familiarity with structured data formats, including:

• XML

• CSV

• Text files

• Microsoft Excel (.xlsx)

• Experience in transferring files using managed file transfer (MFT), SFTP, FTP, or similar technologies.

• Strong analytical and problem-solving capabilities, with the ability to identify data quality challenges and propose solutions.

• Experience engaging directly with trading partners in a client-facing capacity.

• Excellent organizational skills, with the ability to juggle multiple priorities and meet competing deadlines.

• Advanced skills in Microsoft Excel and the Microsoft Office Suite.

• Outstanding written and verbal communication abilities.

• Capacity to work independently while effectively collaborating across cross-functional teams.

• Preferred Qualifications

• Experience in the foodservice, food distribution, hospitality, or supply chain sectors.

• Background in a SaaS or third-party service provider setting.

• Understanding of data mapping, ETL processes, or data transformation principles.

• Familiarity with SQL or database querying is advantageous.

• Experience supporting ERP, procurement, or supply chain applications is preferred.

• Exposure to APIs or electronic data interchange (EDI) is a plus.

🏝️ Benefits

• Comprehensive benefits starting on day one, including medical, dental, vision, FSA, company-paid life insurance, and more—along with a 401(k) plan featuring company matching.

• Opportunities for growth. Benefit from robust training, development, and competitive compensation.

• Work-life balance. Our flexible PTO policy allows you to take time off as needed—no accrual necessary.