Director, Global Administration

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Guide and mentor regional GA managers and leaders to ensure the delivery of uniform, high-quality administrative services while responding to regional business requirements.

• Take ownership of the GA global process framework and promote the adoption of globally standardized operating procedures and consistent practices.

• Establish and uphold GA governance, controls, and compliance mechanisms, including essential control points and operational controls across various regions.

• Spearhead GA transformation initiatives aimed at enhancing productivity, optimizing workflows, and scaling support without proportional increases in costs.

• Champion the integration of Copilot-enabled workflows and practical applications for administrative tasks.

• Collaborate with senior leaders and stakeholders to outline service expectations and provide a reliable executive support experience.

⛳️ Requirements

• Over 5 years of experience in leading operations, shared services, or administrative service delivery within a global or regional framework.

• Proven track record of leading leaders (regional managers), establishing scalable operational rhythms, and encouraging the adoption of standardized processes.

• Strong background in process excellence, including SOP design, documentation discipline, and continuous improvement.

• Established governance and controls capability; comfortable working in environments that demand high trust and confidentiality.

• Excellent executive presence and stakeholder management abilities, with the capacity to translate business needs into service outcomes.

🏝️ Benefits

• Medical and dental coverage

• Disability

• Retirement benefits

• Paid leave

• Paid time off