Director, Fraud Intelligence – Investigations

This is a fully remote position, open to applicants in Washington.

📋 Description

• Conduct large-scale investigations into fraudulent activities.

• Assess and prioritize identity verifications that have been rejected or flagged, differentiating between harmless cases and actual fraud.

• Perform in-depth investigations on suspicious individuals, patterns, and networks, following leads wherever they may go.

• Develop and document cases to a level that withstands thorough examination.

• Identify emerging threats in the fraud landscape.

• Recognize new and evolving fraudulent techniques, such as synthetic identities, document forgery, deepfakes, and organized ring activities.

• Monitor fraud trends across various customers and sectors, and alert relevant parties as soon as new threats arise.

• Stay informed about the wider threat environment and the tools used by fraudsters.

• Collaborate with law enforcement and prosecutors.

• Compile evidence and work closely with prosecutors, regulators, and law enforcement where necessary.

• Act as Vouched's credible and trusted representative to the investigative and legal communities.

• Enhance product intelligence.

• Convert real investigation findings into clear, compelling narratives and structured insights for product and engineering teams to leverage.

• Collaborate directly with product teams to transform fraud intelligence into new detection signals, models, and features.

• Assist Vouched in staying ahead of those attempting to outsmart us.

⛳️ Requirements

• Extensive experience in law enforcement, government intelligence, or professional investigations, ready to apply that knowledge in a dynamic startup setting.

• Proven investigative abilities: adept at following leads, constructing cases, and distinguishing between insignificant noise and genuine threats.

• Solid understanding of cybersecurity and digital fraud principles.

• Experience in coordinating with prosecutors or navigating the broader legal and regulatory landscape.

• A proactive self-starter who excels in an unstructured environment and thrives in situations of uncertainty.

• **Nice to Have**

• Direct experience with identity fraud, financial crime, document fraud, or cybercrime.

• Familiarity with synthetic identity fraud, deepfakes, or attacks driven by AI.

• Exposure to the software, fintech, or healthcare sectors.

• Comfort with data and modern software tools, or a strong desire to learn quickly.

🏝️ Benefits

• Equity compensation

• Remote-first working environment

• Flexible paid time off and over 11 annual company holidays

• 401k plan

• Medical, dental, and vision insurance

• Wellness benefits (EAP, LifeHealth Online, One Medical, Perkpot)

• Paid parental leave