Director, Epic Revenue Cycle

This is a fully remote position, open to applicants in United States.

📋 Description

• Prominence is in search of a Director for Epic Revenue Cycle who will act as a senior-level advisor and hands-on leader in client engagements. This position is perfect for someone who is both a builder and an operator—someone who excels in the intricacies of execution, enjoys collaborating closely with clients, and possesses extensive knowledge in Epic Revenue Cycle. **This role is client-facing and delivery-oriented, where you will guide high-impact projects while shaping the future of Prominence’s Revenue Cycle practice. You will act as a trusted advisor to client stakeholders, facilitate measurable financial and operational outcomes, and assist in the development of scalable offerings over time.**

• The ideal candidate is humble, driven, and intelligent—a leader who embodies curiosity, operational excellence, and a commitment to developing people while achieving exceptional results for clients.

• **Client Delivery & Execution**

• - Lead and actively engage in Epic Revenue Cycle projects, including optimization, implementation support, and performance enhancement initiatives.

• - Function as a hands-on advisor, collaborating directly with client stakeholders to address complex revenue cycle issues across front-end, mid-cycle, and back-end processes.

• - Provide high-quality, actionable insights that enhance financial performance, operational efficiency, and user adoption.

• - Guarantee successful project delivery, encompassing scope management, issue resolution, and the achievement of measurable results.

• **Client Relationship Management**

• - Establish robust, trust-based relationships with client leaders, serving as a primary resource for Revenue Cycle strategy and execution.

• - Collaborate with Customer Success and Account teams to uphold account health and identify opportunities for ongoing impact.

• - Assist in sales and scoping initiatives by offering subject matter expertise, solution design, and effort estimation.

• **Practice Development**

• - Contribute to the advancement of Prominence’s Epic Revenue Cycle offerings, including the creation of methodologies, tools, and best practices.

• - Recognize emerging client needs and market trends to influence future service lines and growth opportunities.

• - Play a pivotal role in laying the groundwork for a scalable Revenue Cycle practice over time.

• **Team & Culture Contribution**

• - Mentor and support consultants and managers across projects, promoting a culture of learning and excellence in delivery.

• - Exemplify Prominence’s values through collaboration, accountability, and a dedication to high-quality results.

• - Engage in internal initiatives that enhance team capabilities, knowledge sharing, and consistency in delivery.

⛳️ Requirements

• - Over 8 years of experience in healthcare consulting or provider operations, with significant expertise in Epic Revenue Cycle (e.g., Resolute Professional/Hospital Billing, Cadence, Prelude, etc.)

• - Demonstrated history of hands-on delivery in client-facing positions, with the capacity to both lead and execute.

• - Solid understanding of revenue cycle operations, financial performance drivers, and optimization strategies.

• - Experience in cultivating relationships with client stakeholders and influencing decision-making processes.

• - Ability to integrate strategic thinking with meticulous execution.

• - Exceptional communication, problem-solving, and organizational abilities.

• Physical and Medical Standards: Must be capable of sitting or standing at a computer and working independently.

• **Additional Expectations**

• - Remote-first; must reside in the U.S.

• - Travel as necessary for client engagements and key meetings.

• - Full-time, salaried position.

🏝️ Benefits

• Prominence is committed to hiring the brightest talents in healthcare and fostering a culture that rewards employees for pursuing their passions. We are pleased to provide the following benefits for this position:

• - Competitive Salaried and Hybrid Compensation Plans.

• - Health Care Plan (Medical, HSAs, Dental & Vision).

• - Retirement Plan (401k).

• - Life Insurance (Basic, Voluntary & AD&D).

• - Dependent & Health Savings Accounts.

• - Short Term & Long Term Disability.

• - Paid Time Off (Vacation/Sick & Public Holidays).

• - Training & Development Fund.

• - Work From Home.

• - Charitable Giving to Causes You Believe In.