Director, Ecosystem Operations

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Develop and Scale Ecosystem Strategy

• Assist in defining and implementing DDN’s ecosystem strategy across VARs, OEMs, GSIs, cloud providers, and key technology partners

• Create scalable engagement models that align with DDN’s AI infrastructure and enterprise go-to-market strategy

• Facilitate the global expansion of co-selling, fulfillment, marketplace activities, and joint solution initiatives

• Identify strategic partnership opportunities that drive revenue growth and enhance customer adoption

• Enhance partner programs, engagement frameworks, governance structures, and operational workflows

• Develop scalable processes for partner onboarding, enablement, deal engagement, escalation management, and operational coordination

• Enhance the operational maturity of the ecosystem through improved reporting, accountability, execution tracking, and partner lifecycle management

• Establish clear operational standards and execution models for ecosystem activities

• Support transaction and fulfillment processes across cloud ecosystem partners and marketplaces

• Assist in operationalizing private offer workflows, marketplace initiatives, quoting alignment, and customer provisioning coordination

• Collaborate with Finance, Deal Desk, RevOps, Legal, GSS, and Sales teams to enhance execution and scalability

• Increase operational visibility into marketplace transactions, partner fulfillment, and ecosystem-influenced revenue

• Work with Product, Engineering, GSS, and ecosystem partners on joint offerings and new product introduction initiatives

• Collect operational, technical, support, and go-to-market requirements for joint solutions

• Coordinate cross-functional execution essential for launching and scaling partner-integrated offerings

• Drive alignment among Sales, RevOps, Product, Marketing, GSS, Finance, Legal, and GTM Applications teams

• Enhance visibility into ecosystem contributions, partner influence, co-sell activities, and operational performance

• Create dashboards, KPIs, and reporting frameworks for executive-level visibility

• Collaborate closely with Sales and field leadership to align ecosystem strategy with target accounts and strategic opportunities

• Assist in scaling ecosystem-influenced pipeline generation and co-selling execution

• Support strategic deal coordination involving OEMs, cloud providers, GSIs, and channel partners

⛳️ Requirements

• 8+ years of experience in ecosystem, alliances, channel, strategic partnerships, business operations, or go-to-market leadership roles

• Significant experience collaborating with VARs, OEMs, GSIs, and cloud ecosystem partners

• Proven experience in building ecosystem strategy and operationalizing partner programs

• Familiarity with cloud marketplace, private offer, transaction, and fulfillment workflows

• Experience in supporting joint offering development and new product introduction execution with cross-functional teams

• Strong operational mindset with a solid track record of creating scalable processes and governance models

• Experience in gathering business and technical requirements and driving execution across multiple functions

• Exceptional executive communication and cross-functional leadership skills

• Proficiency in Salesforce, partner operations, and ecosystem reporting

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and remote work options

• Opportunities for professional development and career growth

• Engaging company culture with team-building activities