Director, Account Management – Cell & Gene Therapy

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Lead and cultivate a high-achieving Account Management team

• Take ownership of the strategy and governance for the Cell & Gene Therapy Center of Excellence

• Serve as the primary executive liaison for clients

• Propel portfolio expansion, client retention, renewals, and contract negotiations

• Maintain P&L accountability for the account portfolio

• Convert market demands into logistics solutions

• Collaborate cross-functionally with diverse teams

• Set and track KPIs for client satisfaction

⛳️ Requirements

• Bachelor's degree or equivalent professional experience

• Over 12 years of relevant professional experience

• Minimum of 4 years in a management role

• Proven experience in leading account management or client-facing teams

• Demonstrated expertise in contract negotiations and renewals

• Strong financial understanding and acumen

• Established ability to lead across functions in a matrixed organization

• Outstanding communication skills

🏝️ Benefits

• Competitive compensation package

• Annual bonus opportunities

• Long-term incentive opportunities