Digital Reporter – Lead

This is a fully remote position, open to applicants in Florida.

📋 Description

• Support training initiatives for Digital Reporters across the United States.

• Lead one-week onboarding and training sessions for newly appointed Digital Reporters.

• Execute live dictation sessions and practical training activities for trainees.

• Offer mentorship, direction, and continuous assistance to Digital Reporters.

• Provide insights and suggestions to enhance training programs in alignment with industry trends and business goals.

• Ensure that new employees are adept in essential technology, processes, and best practices.

• Oversee the accurate verbatim recording of legal proceedings using audio and visual technology.

• Generate annotations and keyword markers to streamline transcription workflows.

• Manage speaker identification and exhibit tracking during legal proceedings.

• Transport, set up, operate, and maintain audio/video equipment, including laptops, mixers, microphones, and software.

• Adhere to company-established standards, protocols, and operational procedures.

• Represent U.S. Legal Support in a professional, organized, and punctual manner.

• Provide assistance to Digital Reporters through email, Microsoft Teams, and 8x8.

• Help reporters with procedural inquiries and best practices.

• Collaborate with management to discover opportunities for process enhancements.

• Carry out additional administrative and operational tasks as assigned.

⛳️ Requirements

• A minimum of three (3) years of experience in one of the following roles:

• Transcriber

• Typist

• Law Clerk

• Legal Assistant

• Paralegal

• Videographer

• Other legal support professionals

• Excellent verbal and written communication abilities.

• Proficient typing speed of 60+ words per minute with accuracy.

• Preferred knowledge in legal studies, communications, or a related field.

• Familiarity with civil deposition rules and procedures.

• Understanding of legal terminology.

• Technical proficiency with audio and video equipment.

• Flexibility to accommodate an on-call schedule.

• Reliable transportation is essential.

• Professional demeanor with a focus on customer service.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive health, dental, and vision insurance.

• 401(k) with company match.

• Paid time off and holidays.

• Opportunities for professional development.

• Career advancement within a national legal services organization.