DevOps Engineer, ServiceNow

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and sustain ServiceNow applications, workflows, and integrations utilizing low-code/no-code tools such as Flow Designer, App Engine Studio, and Workflow Studio.

• Administer the ServiceNow platform, which includes instance configuration, user and role management, access control lists (ACLs), and module setup.

• Construct and manage CI/CD pipelines for the development and deployment of ServiceNow applications, including update sets, application scopes, and source control integration.

• Develop and oversee REST/SOAP API integrations that connect ServiceNow with various enterprise systems.

• Provide support for ITSM, ITOM, and/or SecOps module configuration and enhancement, as required by contract specifications.

• Automate platform operations and reporting to enhance system reliability, security posture, and operational visibility.

• Collaborate with cybersecurity and IT teams to ensure ServiceNow development aligns with federal security and compliance standards (NIST, FISMA).

• Diagnose platform issues, manage upgrades and patches, and uphold instance health and performance.

• Partner with Program Management and technical leads to assist in achieving contract deliverables and maintaining documentation.

⛳️ Requirements

• 6 to 10 years of experience in DevOps engineering, showcasing proven expertise in ServiceNow development and administration.

• Strong practical experience with ServiceNow low-code/no-code tools, including Flow Designer, App Engine Studio, or equivalent.

• Proficient in building and utilizing REST/SOAP APIs for system integrations.

• Familiarity with ServiceNow scripting (JavaScript, Glide API) and platform customization.

• Experience with CI/CD tools and DevOps automation methodologies applied to the ServiceNow application lifecycle.

• Capability to obtain and retain a Public Trust clearance.

• Excellent written and verbal communication skills; proficient in collaborating effectively within a fully remote, distributed team setting.

• U.S. Citizenship is required (as per contract stipulations).

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Competitive salary with performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.