Dermatology Territory Account Specialist

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Identify and address challenges within accounts with customized solutions

• Develop strategic territory plans to enhance product demand and improve patient outcomes

• Collaborate with territory colleagues, field teams, and home-office staff to meet customer needs and provide access support

• Utilize market, competitive, and cross-functional insights to foresee opportunities and tackle challenges

• Leverage territory data and market trends to discover local insights and lead customer engagements either virtually or in person

• Organize planning sessions with stakeholders to address complex challenges across functions

• Provide timely access support and collaborate with Patient Specialty Services

• Employ digital tools and omni-channel strategies to customize outreach in both virtual and in-person settings

• Act as the main point of contact for accounts and healthcare providers

• Establish customer relationships, recognize shared priorities, and connect clients with Novartis resources

⛳️ Requirements

• Bachelor’s degree from an accredited 4-year college or university is required

• Relevant experience within the last 5 years in pharmaceutical, biotech, healthcare, or similar structured industries with large, geographically diverse sales teams, or other complex sales environments

• Minimum of 2 years of pertinent experience for the Territory Account Specialist level; higher positions necessitate 5+ or 10+ years of experience

• Demonstrated consistent high performance and experience in selling to large accounts and key customers

• Analytical skills to identify, prioritize, and apply information to resolve customer issues

• Ethical leadership with the ability to ensure compliance with company policies and regulations

• Must live within the territory or within a reasonable daily commuting distance of 50 miles from the territory border

• Willingness to travel 60–80% across a wide geographical area

• Capability to drive and/or fly within the territory

• A fully valid and unrestricted driver’s license is required

• Experience across therapeutic groups, disease states, account management strategies, and new product launches is preferred

• Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical engagement with HCPs is preferred

• Candidates at the associate level may have limited prior sales experience; recent US military leadership experience with 4+ years of service is also accepted

• The company will not sponsor visas for this position

• Customer-facing employees must adhere to customers’ credentialing guidelines, which may necessitate vaccination

🏝️ Benefits

• Performance-based cash incentive

• Eligibility for annual equity awards, dependent on the role level

• Health benefits

• Life benefits

• Disability benefits

• 401(k) plan with company contributions and matching

• Vacation time

• Personal days

• Holidays

• Additional leaves

• Reasonable accommodations for qualified individuals with disabilities

• Initial training, including home study