Dermatology Territory Account Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Navigate and address challenges within accounts using customized solutions.

• Develop strategic territory plans that align with common objectives to enhance product demand and improve patient outcomes.

• Collaborate with territory teammates, field teams, and home-office staff to meet customer needs and provide access support.

• Evaluate market, competitive, and cross-functional dynamics to foresee opportunities and obstacles.

• Utilize territory data and market trends to uncover local insights and facilitate pull-through initiatives.

• Lead effective virtual and in-person customer interactions.

• Organize planning sessions with key stakeholders to tackle complex issues.

• Provide immediate access support and partner with Patient Specialty Services.

• Leverage digital tools and omni-channel strategies to tailor customer outreach.

• Serve as the main point of contact for accounts and healthcare providers.

• Cultivate account relationships, identify shared goals, and connect customers with Novartis resources.

⛳️ Requirements

• A bachelor's degree is required from a four-year college or university.

• Experience within the past five years in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments.

• Territory Account Specialist level: 2+ years of relevant experience.

• Senior Territory Account Specialist level: 5+ years of relevant experience.

• Executive Territory Account Specialist level: 10+ years of relevant experience.

• Associate level: limited prior sales experience accepted, or 4+ years of U.S. military service in a leadership role.

• Demonstrated history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Analytical skills to identify, prioritize, and utilize relevant information for solving customer issues.

• Ethical leadership with the capability to promote ethical behavior and compliance with company policies and regulations.

• Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geography.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Experience with therapeutic groups, disease states, account management strategies, and new product launches is preferable.

• Familiarity with patient services, market access, buy and bill, specialty pharmacy, reimbursement, or medical calling on healthcare providers is desirable.

• The company will not sponsor visas for this position.

• Customer-facing employees must adhere to applicable customer credentialing guidelines, which may include vaccination requirements.

• Ability to collaborate across functions in a matrix environment and communicate clinical product information effectively.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for consideration for annual equity awards, depending on role level.

• Health benefits.

• Life benefits.

• Disability benefits.

• 401(k) plan with company contribution and matching.

• Vacation time.

• Personal days.

• Holidays.

• Other leave options.

• Reasonable accommodations for disabilities.

• Initial training, which includes home study of eight or fewer hours per day and forty or fewer hours per week.