Deployment Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, direct, and coach a team of contractors, offering guidance, support, and clear expectations to ensure timely and quality task completion.

• Evaluate contractor performance, productivity, and work quality, proactively identifying and resolving any issues that may arise.

• Execute onsite implementation project planning, including defining the scope of work, budget, schedule, and subcontracting services, integrating these with the master project plan.

• Manage the implementation plan by maintaining open communication with both internal and external stakeholders, particularly with the supply chain regarding delivery timelines.

• Perform comprehensive hardware inspections, quality control assessments, and pre-deployment testing to identify and address potential issues.

• Set up the hardware environment for System Integration Testing (SIT), User Acceptance Testing (UAT), and Performance Testing, actively participating in the testing process.

• Troubleshoot and resolve hardware-related issues, both remotely and on-site, to minimize downtime and guarantee optimal robot functionality.

• Document all hardware-related challenges, solutions, and best practices in a clear and organized format.

• Keep abreast of the latest developments in autonomous robotics hardware and provide insights to help enhance the company's competitive position.

• Demonstrate the ability to quickly learn new products.

• Develop and deliver training sessions for customers, team members, and service partners.

⛳️ Requirements

• Capability to manage site implementation across teams, including the client's operations and IT teams as well as various site contractors.

• Experience in warehouse automation, manufacturing automation, or electrical and mechanical installation.

• Outstanding oral and written communication skills.

• Quick learner with the ability to adapt to new complex problems and acquire new technologies on the fly.

• Demonstrate a positive can-do attitude, with enthusiasm for learning and problem-solving.

• Proficient in online collaboration tools and MS Office Suite.

• Willingness to travel up to 80% of the time, primarily visiting client sites Monday through Friday.

• Ability to work without visa sponsorship.

• Bachelor’s degree in electrical engineering, mechanical engineering, or 3-5 years of equivalent industry experience (preferred).

• Knowledge of PLC programming (preferably with Allen Bradley and Siemens PLCs) and HMI programming is a plus.

• Experience with robotic systems is an advantage.

• Bilingual proficiency in English and Mandarin is a plus.

🏝️ Benefits

• Must be available for travel