Dental Collections Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Collect overdue balances from insurance providers.

• Investigate and resolve issues related to denied or underpaid claims.

• Submit appeals and requests for reconsideration regarding denied claims.

• Review Explanations of Benefits (EOBs) and identify any discrepancies.

• Communicate with insurance firms and dental practices concerning account statuses.

• Identify patterns of denial or rejection and implement policies to prevent future occurrences.

• Thoroughly document all collection activities, payment arrangements, and disputes.

⛳️ Requirements

• 1-2 years of experience in Dental Collections or Billing.

• Understanding of insurance policy types such as PPO, HMO, and Medi-Cal (preferred but not mandatory).

• Ability to navigate Healthcare Practice Management systems (preferred but not mandatory).

• Strong accuracy, attention to detail, and effective time management skills.

• Proficient data entry skills (40 WPM or higher).

• Capability to handle and maintain confidential information.

• Must be able to work from home with a stable internet connection.

• Willingness to work flexible hours, primarily night shifts.

🏝️ Benefits

• Maternity & Paternity Leave.

• Medical / Health Insurance.

• Paid Holidays.

• Paid Vacation Leave.

• Paid Sick Leave.

• Work from Home option.

• Equipment and company computer provided.

• Php 1,000 Rice Allowance.

• Php 1,000 monthly bonus upon regularization.

• HMO coverage upon regularization.