Demand Writer – Plaintiff Personal Injury

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Draft and finalize plaintiff personal injury demand letters (primarily for auto accident cases) that effectively articulate liability, damages, and settlement justification.

• Review and scrutinize medical records and billing to pinpoint essential treatment details, providers, diagnoses, and causation themes.

• Create precise treatment chronologies and damages summaries (including specials and supporting documentation) that are easily reviewable by an attorney.

• Compile comprehensive demand packages, ensuring that all records, bills, and supporting documents are properly uploaded and organized.

• Proactively identify any missing records, bills, or documentation gaps, and drive the follow-up process to resolution.

• Maintain professional communication with clients as needed (providing updates, clarification questions, follow-ups), meeting the client’s high standards for tone and clarity.

• Assist with lien-related tasks as assigned (tracking, requesting balances, organizing lien documents), based on performance and experience.

• Consistently adhere to firm processes and deliver a dependable weekly output of at least three demand letters with minimal oversight.

⛳️ Requirements

• **Must-Have:**

• - Previous experience in plaintiff personal injury, including direct, hands-on responsibility for demand writing (required).

• - Demonstrated capacity to draft PI demand letters independently from start to finish (not merely editing or filling out templates).

• - Strong experience in reviewing medical records and bills and translating them into clear treatment and damages narratives.

• - Excellent command of written English with a consistently polished output and minimal dependence on AI tools.

• - Exceptional attention to detail and file organization (able to identify missing items before they are pointed out).

• - Clear and professional spoken English for client-facing interactions.

• **Nice to Have:**

• - Experience with liens (health insurance liens, letters of protection, Medicare/Medicaid concepts, or general lien tracking support).

• - Comfort with remote desktop tools (e.g., LogMeIn) and the flexibility to adapt to various law firm systems and processes.

• - Familiarity with Google Workspace and Microsoft Word in a legal production setting (formatting, clean documents, organized folders).

• - Experience in supporting attorneys with additional legal assistant tasks once core demand production is consistently strong.

🏝️ Benefits

• Access to a **$200K+ perk marketplace** with discounts on over 150 global services.

• Option to **withdraw up to 50% of approved earnings** prior to payday.