Deal Desk Analyst

📋 Description

• Act as the main point of contact between Sales, Legal, and Finance to expedite the review and approval of intricate orders.

• Partner with Sales to create and manage quotes in Salesforce, leveraging internal policy knowledge to ensure quotes are compliant with internal guidelines while assisting Sales in fulfilling customer requirements and optimizing revenue.

• Oversee internal escalations regarding policy exceptions from the Sales team and aid in crafting innovative solutions to minimize friction and risks during the sales process.

• Support cross-functional projects aimed at enhancing the quote-to-cash process; identify and implement strategies that alleviate friction and address systemic operational issues within Salesforce.

⛳️ Requirements

• Over 3 years of experience in GTM operations (Sales, Marketing, Product, Customer Success), ideally within Deal Desk.

• Proven track record of collaboration with GTM Teams and various cross-functional departments.

• Exceptional communicator who is self-aware, transparent, professional, and receptive to feedback.

• Familiarity with enterprise SaaS companies and their operational metrics/processes, with experience in managing complex deals across a multi-product portfolio.

• Highly organized, customer-oriented, and possesses strong attention to detail.

• Experience with Salesforce and Salesforce CPQ.

• Fundamental understanding of revenue recognition rules and booking terms.

• Bachelor’s degree, preferably in Operations, Project Management, Finance, or Data/Analytics.

• Proficiency in French is a plus, but not mandatory.

🏝️ Benefits

• Competitive Salary - At Salsify, we aim to provide generous and distinctive benefits packages designed to meet the diverse needs of our global workforce. Our goal is to offer a competitive salary that exceeds average market rates.

• Open Vacation Policy - Employees are entitled to 22 vacation days annually. We trust our team members to act responsibly, allowing additional time off as needed.

• Equity - Every full-time employee receives equity, allowing everyone to share in the company’s success.

• Medical, Dental, Vision Insurance - We provide competitive individual and family plans through Multicare.

• Life Plan - Available in case of death or permanent disability.

• Meal Allowance - €9.60 for each working day.

• Remote Allowance - €25 per month.

• Referral Bonuses - A €2,500 bonus is offered to employees who help find qualified candidates that lead to successful hires.

• Summer Flex Hours - Employees are encouraged to utilize Summer Flex Hours during the summer months whenever possible, allowing for greater flexibility to enjoy the longer, sunnier days.

• Unplug Days - We recognize the importance of taking time off; thus, we implement several ‘company closed’ Salsify Unplug days throughout the year, allowing everyone to disconnect without concerns.

• Virtual + In-person Events - We organize virtual educational webinars, team-building activities, volunteer opportunities, and more to help employees stay connected with colleagues and contribute to the community.

• Talkspace & Employee Assistance Programs - We partner with Talkspace to provide employees with easy access to licensed mental health professionals for counseling and therapy. Additionally, our Global EAP through Workplace Options offers counseling sessions and support services to help employees manage both work and personal life at no cost.