Data Quality Analyst

This is a fully remote position, open to applicants in California, +8 more states.

📋 Description

• Conduct investigations and resolve discrepancies in company and contact data, including duplicates and exceptions within Dodge’s master data ecosystem.

• Examine data quality trends to uncover root causes and suggest corrective measures or enhancements to processes.

• Implement and uphold standard operating procedures (SOPs) for creating entities, making updates, merging records, and resolving conflicts.

• Collaborate with offshore teams to manage task execution, offer guidance, and ensure quality assurance of outputs.

• Develop and sustain reports and dashboards that monitor data quality key performance indicators (KPIs) and team performance metrics.

• Oversee and uphold data standards, classification protocols, and definitions of taxonomy.

• Assess automation outputs and identify gaps or anomalies that necessitate human review.

• Address internal and client-facing inquiries about the accuracy of company and contact data, delivering findings from investigations and resolutions.

• Collaborate with Engineering, Product, and Sourcing teams to advance CEM roadmap initiatives.

⛳️ Requirements

• A minimum of 3 years of experience in data operations, master data management, digital operations, or business transformation.

• Proficiency in SQL and/or Python programming.

• Strong analytical and problem-solving abilities with a keen attention to detail.

• Experience adhering to and contributing to SOPs, quality frameworks, or operational processes.

• Capability to discern patterns in data and convert findings into clear, actionable recommendations.

• Background in working within cross-functional or distributed teams, including coordination with offshore or vendor teams.

• Understanding of data governance principles and quality assurance practices.

• Flexibility to adapt to changing processes and contribute to improvements in workflows.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and career advancement.

• Flexible work hours and a supportive work environment.

• Generous paid time off and holiday schedule.