This is a fully remote position, open to applicants in Germany.

• Spearhead and cultivate Fusion’s Customer Excellence data practice.

• Establish and refine service offerings that encompass commercial data platforms, CRM ecosystems, and customer master data.

• Develop and mentor a worldwide team of data and CRM consultants.

• Oversee customer data and CRM transformation initiatives across global life sciences enterprises.

• Facilitate projects involving Veeva CRM, Veeva Network, customer master data management, and associated commercial platforms.

• Ensure all solutions comply with data governance, regulatory, and compliance standards.

• Define target operating models for customer data and commercial platforms.

• Create scalable data governance frameworks and master data lifecycle processes.

• Align the commercial business requirements with technology platforms and data architecture.

• Manage and coordinate global project teams across various client engagements.

• Aid in capability development and recruitment within the Customer Excellence practice.

• Mentor consultants and advocate for best practices throughout delivery teams.

• Contribute to client proposals, solution design, and strategic presentations.

• Identify avenues for expanding commercial data and customer excellence initiatives.

• Support the growth of Fusion’s Data & Commercial Platforms portfolio.

• 8–12+ years of experience in data transformation, CRM, or master data management within the life sciences sector.

• Extensive experience with commercial platforms such as Veeva CRM, Veeva Network, or comparable systems.

• Comprehensive understanding of customer master data (HCP/HCO), commercial data ecosystems, and affiliate integrations.

• Experience in defining data governance and master data operating models.

• Proven track record of leading client engagements and managing global delivery teams.

• Strong skills in stakeholder management across business, IT, and data organizations.

• Experience in regulated environments such as pharmaceuticals, biotechnology, or animal health.

• Excellent proficiency in English communication; additional languages are advantageous.

• Access an annual training budget for professional growth.

• Participate in regular workshops and training sessions to enhance both technical and soft skills.

• Develop the mindset, confidence, and capabilities to advance your career on your own terms.

• Flourish in a workplace that values your individuality and where your voice fosters meaningful change.

• Receive a competitive salary and benefits package that acknowledges your contributions.

• Earn rewards for recommending new hires through our referral program.

• Get assistance with visas, permits, and international assignments.

• Enjoy benefits tailored to your country of residence.

• Work within a diverse, inclusive culture where global collaboration drives success.

Data Lead – Customer Excellence, Commercial Data Platforms

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