Data Excellence & AI Practice Director, Data 360 GTM Specialist

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Deliver specialized expertise in Data 360 products and implementation to effectively position, scope, schedule, and manage resources for Data 360 Professional Services engagements, including both customer-funded and ARI/SWE funded projects.

• Collaborate and establish robust relationships with License Sales and Professional Services OU counterparts to inform them about the positioning and representation of our Services offerings.

• Interact with customers, including C-Level executives, utilizing a consultative selling strategy that positions Salesforce and yourself as a long-term trusted advisor.

• Leverage industry knowledge and business insights to comprehend customer motivations, business drivers, strategic goals, and desired business outcomes.

• Develop a compelling vision and effectively communicate our transformative solutions to generate substantial success and business value from a customer's investment.

• Proactively identify opportunities for 'add-on' services with existing customers.

• Assist in the creation of internal methodologies and standardized practices for application across Services OUs and other regional Practices.

• Achieve individual Services KSOs (Key Strategic Objectives), which include personal utilization and individual Services bookings influenced.

• Willingness to travel to various North American locations (typically 10%-25% per quarter).

⛳️ Requirements

• A minimum of 10 years of experience, including working with Data platforms to address real business challenges.

• Relevant experience with the Salesforce Data 360 platform or equivalent Customer Data Platform solutions (e.g., Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Treasure Data, BlueShift, SessionM, RedPoint, etc.).

• Functional expertise in widely used enterprise cloud data platforms, including Snowflake, Databricks, Microsoft Azure, and understanding how organizations develop enterprise data strategies around these platforms.

• Proficient in data management, data transformation, and ETL processes, preferably using cloud-based tools and infrastructure.

• Strong foundational knowledge of Core Salesforce products, with a clear perspective on how data and AI enhance our Core Salesforce solutions.

• Experience in a Professional Services GTM role (e.g., Account Partner, Client Partner, Engagement Manager, pre-sales Architect).

• Background in a consultative capacity, with a solid grasp of consumption sales, technology, and the integration of software services within the overall sales framework.

• Proven experience working with stakeholders to understand and achieve business objectives through data.

• History of growing accounts with large and complex pursuits or projects (exceeding $M+).

• Demonstrated capability to influence group audiences, facilitate solution discussions, and lead conversations around implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions.

• Highly collaborative team player with excellent interpersonal skills and the capacity to succeed in a fast-paced, unpredictable environment.

🏝️ Benefits

• Time off programs

• Medical

• Dental

• Vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program