Danish Speaking Customer Expert

This is a fully remote position, open to applicants in Greece, +5 more states.

📋 Description

• Deliver top-tier assistance to customers using advanced FinTech payment solutions.

• Ensure secure and smooth transaction experiences for a wide variety of users.

• Address account-related inquiries, security issues, and payment inconsistencies.

• Keep thorough documentation within the FinTech CRM to guarantee compliance and account accuracy.

• Inform clients about digital wallet functionalities, security protocols, and platform enhancements.

• Work together with international teams to enhance customer journey procedures.

• Maintain exceptional service standards for Danish-speaking clients.

⛳️ Requirements

• Native or fluent in Danish, both spoken and written.

• Valid EU passport is essential.

• Prior experience in customer service, preferably in banking, e-commerce, or FinTech.

• Strong digital skills and the capability to navigate intricate software systems.

• Outstanding communication skills and problem-solving abilities in a dynamic environment.

• Willingness to relocate to Greece.

🏝️ Benefits

• Competitive monthly salary.

• Two additional salaries per year (13th and 14th salary bonus).

• Monthly performance bonuses for top performers.

• Fully covered relocation package (including flight tickets, airport transfer, and hotel accommodation upon arrival).

• Comprehensive health insurance and wellness benefits.

• Fully funded professional training in the FinTech industry.

• Opportunities for continuous career advancement.