Danish Customer Support

This is a fully remote position, open to applicants in Greece.

📋 Description

• You will play a pivotal role in ensuring customer satisfaction by providing assistance to both guests (B2C) and partners (B2B) through phone, email, and chat communications.

• Your responsibilities will encompass managing reservations, handling account inquiries, processing payments, and making necessary modifications.

⛳️ Requirements

• Must possess native-level proficiency in Danish (C1+ level) with exceptional written communication abilities.

• Strong command of English (B2+ level) is essential for training purposes, system navigation, and internal communications.

• Proficient PC skills (including Windows, keyboard shortcuts, and basic troubleshooting) with the capability to multitask across various systems.

• Previous experience is not mandatory! While a background in hospitality or customer service is beneficial, we will provide comprehensive training on everything you need to succeed.

🏝️ Benefits

• Gross Base Salary: €1,530 gross/month

• Potential for an additional 10% of your gross salary (contingent upon meeting performance targets)

• Extensive relocation package available

• Paid Training: A thorough 3-week training program conducted in English designed to prepare you for success.