Danish Customer Support Agent

This is a fully remote position, open to applicants in Greece.

📋 Description

• You will be at the forefront of ensuring customer satisfaction by assisting guests (B2C) and partners (B2B) through phone, email, and chat communications.

• Responsibilities include managing reservations, overseeing account management, processing payments, and making modifications.

⛳️ Requirements

• Proficient in Danish at a native level (C1+), with outstanding written communication abilities.

• Strong command of English (B2+ level) for training purposes, navigating systems, and internal communications.

• Competent PC skills (Windows, keyboard shortcuts, and basic troubleshooting) with the ability to manage multiple systems simultaneously.

• No previous experience is necessary! While a background in hospitality or customer service is advantageous, we will provide comprehensive training on all essential aspects.

🏝️ Benefits

• Opportunity to earn up to an additional 10% of your gross salary based on target achievements.

• A comprehensive relocation package is included.

• Paid Training: A 3-week intensive training program delivered in English to ensure you are fully equipped for success.