Czech-Speaking Customer Service

This is a fully remote position, open to applicants in Greece.

📋 Description

• Patrique Mercier Recruitment ES is thrilled to present a remarkable opportunity for Czech-speaking candidates to become part of the Booking.com customer support team, all from the comfort of your home in Greece! If you have a passion for travel and enjoy helping customers find their ideal accommodations, this position is perfect for you. You will deliver exceptional customer service to Czech-speaking clients, assisting them with their bookings and inquiries while ensuring a seamless and enjoyable experience. Join a flexible and dynamic team committed to customer satisfaction!

• **Your Responsibilities

• - Deliver outstanding customer support to Czech-speaking clients through phone, email, and chat from your home.

• - Assist customers with booking inquiries, modifications, and cancellations promptly and accurately.

• - Maintain a friendly and professional demeanor in all client interactions.

• - Accurately log customer interactions to contribute to service quality improvement.

• - Collaborate with internal teams to swiftly address customer concerns.

• - Engage in ongoing training to stay informed about Booking.com products and customer service best practices.

⛳️ Requirements

• - Proficiency in Czech and English (both written and spoken) is mandatory.

• - You are required to clearly indicate your nationality and native language in your application.

• - You must be prepared to reside and work in Greece.

🏝️ Benefits

• Financial support during relocation (e.g., for transportation, hotel accommodation, rent, and assistance in finding a long-term rental).

• Fully paid training sessions from the office.

• Stable employment and opportunities for career development.

• Attractive salary.

• Additional health insurance.

• Over 50 benefits and services to choose from.

• Positive international work environment.

• Support and learning opportunities.

• Employee referral bonuses.