Czech Customer Support Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Deliver customer support to clients who speak Czech

• Address customer inquiries and resolve technical issues

• Support customers with the products and services offered by the company

• Keep precise records of customer interactions and transactions

• Work collaboratively with internal teams to enhance the customer experience

⛳️ Requirements

• Fluent or native Czech speaker (C2 level)

• Proficient in English (B2 level) for internal communication and system usage

• Must currently reside in Braga (mandatory)

• A customer-focused attitude with excellent problem-solving abilities

• Required to hold an EU Passport or a valid Portuguese Residence Permit

🏝️ Benefits

• Base Salary: €9300 per month, distributed over 14 months

• Monthly Performance Bonus: Up to €45 additional based on achieving targets

• Braga Position Bonus: An extra €20 per month for local talent

• Meal Allowance: €7.63 per working day (provided via meal card)

• Health Insurance from Day 1: Comprehensive coverage starting from your first day (with a small monthly contribution)

• Zero Cost: The insurance becomes fully FREE after 6 months of your contract

• Paid Training: Complete professional training provided and compensated from day one