Cyber Resilience Advisor

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate with key customers to comprehend and support their business goals, cybersecurity initiatives, and desired outcomes.

• Develop strategies and roadmaps to enhance cyber workforce resilience through a systematic approach.

• Engage with C-level executives, technical cybersecurity professionals, and major business units by conducting regular Executive Business Reviews.

• Utilize your cybersecurity expertise to propose relevant enhancements to existing programs and recommend new initiatives.

• Foster adoption to maximize the value derived from the Immersive Labs Platform.

• Immerse yourself in the cybersecurity community to stay updated on emerging threats, trends, and new technologies.

• Work alongside product, content, and engineering teams to represent customer interests and drive product innovation.

• Assist customers in operationalizing and integrating Immersive Labs into their cybersecurity strategies sustainably, using platform metrics, custom reports, and insights to highlight the value generated throughout the process.

• Serve as a primary point of escalation and liaison between sales, product leadership, and client accounts, being the first resource for the sales team in addressing service delivery queries within your accounts.

• Collaborate with the Customer Success Manager (CSM) to deliver Executive Business Reviews (EBRs) to customers, offering executive-level reports and insights that promote long-term account health and growth opportunities.

⛳️ Requirements

• A minimum of 5 years of experience in an information security practitioner or consulting role, coupled with experience in a Customer Success or related position.

• Significant experience in client-facing roles, having consulted and presented to both C-level executives and technical stakeholders.

• Strong understanding of IT fundamentals, including computer hardware/software, databases, networking, security, and software development.

• In-depth knowledge of information security concepts, domains, compliance requirements, and standards. An engaging speaker capable of articulating value and discussing technical concepts in an accessible manner.

• Practical experience with Windows and Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments.

• Experience in leading technical presentations for audiences at all technical levels.

• A Bachelor’s degree or higher in Cyber Security or Computer Science is preferred.

🏝️ Benefits

• You'll receive an additional benefits allowance to allocate towards your preferred pension, healthcare, and housing options.

• Enjoy time off with flexible and remote working arrangements, including 25 days of annual leave plus 2 volunteering days and a half-day off for your birthday.

• Take care of yourself and your family with enhanced parental leave, mindfulness groups, and critical illness coverage.

• Access career and learning development opportunities through the platform and our ‘Learn Anything’ fund.

• Participate in the company's success through share options, sales incentives, and Recognition & Rewards for outstanding work and embodying our values and behaviors.

• Benefit from informal or formal flexible working arrangements, such as adjustable start and finish times, reduced hours, job sharing, and remote work options.

• Join a sociable, close-knit team with monthly social events and sports clubs. Our socials have included activities ranging from pottery painting and paper mask making to movie nights and escape rooms.

• Although this is a remote position, we convene at our EMEA HQ bi-annually and regularly meet in person within the region.