Customer Support Specialist, Deutschsprachiger

This is a fully remote position, open to applicants in Greece.

📋 Description

• Processing customer inquiries in German via phone, email, and chat

• Troubleshooting account or technical issues and escalating when necessary

• Ensuring accurate documentation and timely follow-up

• Maintaining high levels of customer satisfaction

⛳️ Requirements

• German C2/native level

• English B2 or higher

• EU passport or valid work permit for Greece

• Flexibility for on-site or remote work with rotating shifts (Monday to Sunday, depending on the project)

• Willingness to relocate to Greece at least 1 week prior to the start date (for on-site positions)

🏝️ Benefits

• Competitive salary (1,100 - 1,500) + monthly performance bonuses

• Paid training (12 weeks)

• Relocation package for EU candidates: flight, 2 weeks hotel accommodation, airport pickup, assistance with housing search

• Health insurance & statutory additional benefits

• Real career development opportunities within an international company