Customer Support Specialist, Deutschsprachiger

This is a fully remote position, open to applicants in Greece.

📋 Description

• Handling customer inquiries in German via phone, email, and chat

• Troubleshooting account or technical issues and forwarding them as necessary

• Ensuring accurate documentation and timely follow-up

• Maintaining high levels of customer satisfaction

⛳️ Requirements

• Proficient in German at C2/native level

• English at B2 level or higher

• EU passport or valid work permit for Greece

• Flexibility for on-site or remote work with rotating shifts (Monday-Sunday, depending on the project)

• Willingness to relocate to Greece at least one week prior to the start date (for on-site positions)

🏝️ Benefits

• Competitive salary (€1,100 - €1,500) plus monthly performance bonuses

• Paid training (12 weeks)

• Relocation package for EU candidates: flight, 2 weeks of hotel accommodation, airport pickup, assistance with job searching

• Health insurance & statutory additional benefits

• Real career advancement opportunities within an international company