Customer Support Specialist, Deutschsprachig

This is a fully remote position, open to applicants in Greece.

📋 Description

• Handling customer inquiries in German via phone, email, and chat.

• Troubleshooting account or technical issues and escalating as necessary.

• Ensuring accurate documentation and timely follow-up.

• Maintaining a high level of customer satisfaction.

⛳️ Requirements

• Proficient in German at C2/native level.

• Proficient in English at B2 level or higher.

• EU passport or valid work permit for Greece.

• Flexibility for on-site or remote work with rotating shifts (Monday to Sunday, depending on the project).

• Willingness to relocate to Greece at least one week prior to the start date (for on-site positions).

🏝️ Benefits

• Competitive salary (1,100 - 1,500) plus monthly performance bonuses.

• Paid training (12 weeks).

• Relocation package for EU candidates: flight, 2 weeks hotel accommodation, airport pickup, and assistance with housing search.

• Health insurance & statutory additional benefits.

• Real career development opportunities in an international company.