Customer Support Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Managing inquiries from business clients and resolving their issues in real-time

• Monitoring recurring problems and reporting them with recommendations

• Updating the knowledge base and suggesting process improvements

• Collaborating with internal departments on more complex matters

⛳️ Requirements

• You have at least one year of experience in B2B customer support

• You can conduct professional communication with various stakeholders on the client side

• You independently prioritize your tasks and act proactively

• An English proficiency level of B2+ is not an issue for you

🏝️ Benefits

• Fully remote work, with options for B2B contracts, employment contracts, or commission agreements

• Free language lessons on the Fluentbe platform

• A friendly atmosphere, short decision-making paths, and a team open to new ideas

• Work in a company with a startup DNA and stable growth (FT1000, Deloitte 2025 AI Value Driver)