Customer Support, Sales Admin

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Sales assistance: Create slide decks, one-pagers, and follow-up emails prior to sales calls and demonstrations.

• Lead follow-up: Pursue warm leads, reconnect with prospects who have become inactive, and ensure ongoing conversations.

• Client onboarding: Conduct implementation check-ins with signed customers following the founder’s initial onboarding session.

• Client support: Address daily client inquiries.

• CRM & pipeline oversight: Maintain an updated sales pipeline.

• Research tasks: Explore product concepts, gather competitive insights, and collect prospect information on an as-needed basis.

• Collateral upkeep: Manage and refresh case studies, testimonials, and sales materials as the library expands.

• Miscellaneous tasks: As a startup, expect that no two days will be alike.

⛳️ Requirements

• Minimum of 2 years in a customer-facing position within a SaaS or technology firm.

• Exceptional written English skills.

• Proactive and driven individual.

• Self-motivated with an entrepreneurial mindset.

• Dependable and attentive to detail.

• Availability from 12:00 PM to 4:00 PM UK time, Monday through Friday.

🏝️ Benefits

• Stability & Growth

• People-First Culture

• Global Collaboration

• Mission-Focused Work