Customer Support Representative, Croatian

This is a fully remote position, open to applicants in Greece.

📋 Description

• Respond to incoming customer inquiries in a timely and professional manner through various communication channels.

• Investigate and determine effective solutions to address customer issues or concerns.

• Act as the initial point of contact for business partners or clients, assisting with inquiries related to products, services, or account management.

• Deliver accurate and comprehensive information utilizing the appropriate tools, systems, and procedures.

• Uphold a high standard of customer service and contribute to a positive experience for customers or partners.

• Collaborate with internal teams to ensure smooth communication and resolution of issues.

⛳️ Requirements

• Fluent/native in Croatian with strong written and spoken communication skills.

• Proficient in English.

• High school diploma or an equivalent qualification.

• At least 6 months of experience in customer service, hospitality, retail, or a related field.

• Excellent communication and problem-solving skills, with the ability to effectively apply product or service knowledge.

• Proficient with computers and customer service tools.

• Must be eligible to work in Greece.

🏝️ Benefits

• Competitive compensation package, including a base salary.

• Comprehensive benefits package tailored to the role.

• Company-provided accommodation during the training period.

• Supportive and accessible leadership dedicated to employee development.

• An inclusive and community-oriented work environment that values giving back.

• Opportunities for career advancement and ongoing learning.

• And many more!