Customer Support Representative

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Address all facets of customer care with professionalism and courtesy.

• Deliver prompt responses and solutions to inquiries from partners.

• Represent the company in a professional manner during phone communications.

• Adhere to established communication protocols, guidelines, and policies.

⛳️ Requirements

• Strong proficiency in the English language.

• Effective communication skills with the ability to foster positive relationships with customers, aiding them in identifying optimal solutions.

• Highly empathetic and considerate, capable of grasping customers' needs.

• Flexibility to work in shifts.

• A positive mindset and strong motivation.

• Prior experience in any customer service capacity is advantageous.

🏝️ Benefits

• Opportunities for career advancement within a large global organization.

• Flexibility to work from home or from the company offices located in Sofia and Plovdiv.

• Competitive salary and comprehensive benefits package.

• Additional healthcare options.

• Meal vouchers.

• Experience a friendly and supportive company culture.