Customer Support, Croatian Speaker

This is a fully remote position, open to applicants in Greece.

📋 Description

• Address customer inquiries through phone, email, and live chat in Croatian.

• Efficiently and professionally resolve issues to ensure elevated customer satisfaction.

• Provide details regarding products, services, and order statuses.

• Refer complex issues to the relevant departments when necessary.

• Keep precise records of customer interactions.

• Work collaboratively with team members to deliver consistent and high-quality service.

⛳️ Requirements

• Proficient in Croatian (C1 level or higher).

• Good command of English for internal communications.

• Outstanding communication and interpersonal abilities.

• Capacity to work independently and manage time efficiently in a remote setting.

• Comfortable with computer usage and basic software applications.

• Must have legal eligibility to work and reside in Greece.

🏝️ Benefits

• Opportunity to work remotely from any location within Greece.

• Stable full-time employment contract.

• Rotational shifts that promote work-life balance.

• Comprehensive training and onboarding process.

• Growth opportunities within an international company.

• A supportive and diverse team environment.